“It’s not just about the excellent advice given, but also the willingness to learn about the background of a situation”
Emma Knapton, Director, Brambley Cottage Day Nursery.
An HR love story – how Texas Homecare, creosote and the RSPB all came together to create Redwing Solutions…
In 1991 I had a bit of a shock to the system.
I’d had a part time job at Texas Homecare, our local DIY shed.
That saw me through my GCSEs, and my A-Levels too, which I fully intended to “wing”, and failed.
Unfortunately for me, I was far more interested in boys than studying (not much has changed in 30 years!), and it showed in my exam results.
With the best laid plans well and truly out of the window thanks to my grades, I needed a new solution, and fast.
Thanks to Texas Homecare, I got one, with my General Manager Brian putting me forward for a management training scheme that changed my life.
Along with 9 other trainees I embarked on a Certificate in Management from Oxford Polytechnic whilst working full time for Texas Homecare as a Trainee Manager.
I blame creosote
By the Winter of 1992, I found myself in another Texas Homecare in Birmingham, managing the Decorative Department.
I needed to order one pallet of creosote for an ‘end’.
When it arrived, it was 20 pallets, stretched down the centre of my store – I’d over ordered, and this was not the wall of white paint the manager wanted.
Funnily enough I was rapidly taken off the shopfloor and found an office role as a Trainee Staff Manager in Sutton Coldfield. Best move ever!
I fell in love with HR. Our regional Staff manager sponsored me to start my CIPD studies and the rest – as they say – is history.
Redwing is born
By 2004 I’d had enough of the corporate world, so I decided to build my own independent HR consultancy and work with clients who were too small for their own HR Department.
Having stumbled across a copy of the RSPB Handbook and discovered the Redwing, Redwing Solutions was born.
(The Redwing is a little bird, the same size as a Thrush, a winter visitor to our shores – I think Thrush Solutions must have been taken!)
Redwing was only supposed to keep me out of trouble, but as it turned out, our brand of HR, where we didn’t tell employers off or focus on what they weren’t allowed to, proved more popular than we could have imagined.
We now operate out of a small office in Redditch, with Amy, Suzanne and myself in house, with Stewart working behind the scenes in Finance and a team of expert associate HR consultants to assist us.
I’ve tried to put a finger on what it is that makes our boutique HR Consultancy special, and I guess it comes back to the journey I’ve been on.
I’ve learnt friendliness from my time on the shopfloor, and to this day we want our clients to feel able to call us and exchange ideas and get things off their chest.
I’ve learnt experience from my years of people management as well as being the creosote-over-orderer being managed myself.
I’ve learnt understanding, having run a business for the last 16 years.
If you want to talk to an HR team who are friendly, experienced and understanding, who won’t tell you off and will help you run your business in the most effective way possible, give us a call now on 01527 306135.
“Redwing is professional, reliable and provides invaluable support to employers.”
Christine Holland, Manager, Parkhill Nursing Home, Cheshire.