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I’ve had to refuse a flexible working request- what next?

In an ideal world it would be fabulous if to engage the workforce, we could allow them to work exactly the hours they wanted to meet their needs. Unfortunately in the real world, an employee needs to work when the organisation that employs them needs them, and from...

What’s the difference between Appraisal and Supervisions?

We are often asked what’s the point of having annual appraisals and more regular supervision meetings. The answer is that they are different and in this week’s blog I hope to explain why. Appraisals are as old as the hills. The idea of reviewing where an...

Should I allow staff to smoke in their uniform?

This came up this week. Staff smoking is not as common as perhaps it was 10 years ago, but for many settings it’s still a challenge. If you have a Dress Code,  or a Smoking Policy in your employee handbook or policies and procedures manual you can update it with...