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Time off for personal appointments

What do you do if an employee suddenly informs in the middle of their shift, without notice, that they need to go out to a doctors appointment in an hours time? Or any other personal appointment? What about a midwife appointment? Its not a personal appointment but...
10 Tips for Effective Communication

10 Tips for Effective Communication

We are thinking about communication today as we prepare for a workshop in 2 weeks time.  We often talk about talking and the importance of getting out points across. But when we are communicating its really important that we listen. Learning to listen can be an...

Why its not a good idea to be too specific with a job title

When we contract new starters, and don’t forget from next April we will probably lose the 8 week window and have to contract and issue a written statement of terms and conditions before someone starts, its very tempting to use a specific and narrow job title. In...